buzzabout docsExport mentions as CSV
Select rows in the Library mentions table and export them to a CSV that includes every column and Smart Parameter — ready to hand off to analysts or pivot in a spreadsheet.
Sometimes the fastest next step isn't another question in chat — it's a spreadsheet. Exporting mentions to CSV lets you pull your collected posts out of buzzabout so you can pivot them yourself, hand a clean dataset to an analyst, or feed the rows into another tool. If you run an e-bike DTC brand, you might filter the Library down to negative Reddit mentions from the last 30 days, select them, and export a single library-<date>.csv that carries the author, content, sentiment, engagement, and every enrichment for each post. The file always includes all columns plus every Smart Parameter — regardless of which columns you've toggled visible in the table — so nothing you've computed gets left behind.
Prerequisites
- A dataset with collected mentions in the app. The Library only shows mentions you've already collected — if you have none yet, run Brand research first.
- A Pro, Business, or Enterprise plan. CSV export is a Pro+ feature; on lower plans the Export button stays visible but disabled with an upgrade tooltip.
Walkthrough
Export runs from the table view of the Library, not card view. Cards aren't selectable — bulk selection and the Export button only appear once you're in the mentions table.
All mentions
Open the Library at /library and make sure you're in the table view (not cards). All mentions is the unfiltered feed spanning every dataset you've collected, laid out as rows you can select. Each row is one collected post.
Filter into a view
Optional, but it keeps the export tight. Use the filter and sort controls to narrow the feed before you select — filter by sentiment, platform, dataset, and posting date, then sort the table (for example, newest first). For the e-bike brand you might filter to negative sentiment on Reddit over the last 30 days, so the CSV only carries the mentions you actually want to analyse. If it's a feed you'll export again, save it as a View first — see Create a mention view.
Select rows
Select the rows you want to export. Tick individual rows, or use the selection scope menu to grab the first N at once instead of clicking each one. As you select, a selection bar appears with a running count — for example 120 selected or First 100 selected. Use Clear selection to start over.
Export
Click Export in the selection bar. The button shows Exporting… while it works, then your browser downloads a file named library-<date>.csv (for example library-2026-06-08.csv) and a toast confirms the result — Exported 120 mentions to CSV.
The CSV includes all columns plus every Smart Parameter for the selected rows. That covers the author, content, and platform; sentiment and sentiment score; engagement metrics like views, likes, comments, and shares; the posting date and source dataset; the per-post enrichment fields (top emotion, category, content intention, tone of voice, narrative structure, hook, CTA, content topics, questions, mentioned brands, entities, tags, classifications, and — when enabled — transcription and visual description); plus one column for each Smart Parameter you've defined.
Hand it off
Once the file lands, the rows are yours to work with outside buzzabout:
- Hand it to an analyst. A self-contained CSV with sentiment, engagement, and enrichment columns is something a teammate can open in any spreadsheet without a buzzabout login.
- Pivot it in a spreadsheet. Group by platform, sentiment, or any Smart Parameter to count and slice the way you need.
- Feed it into another tool. Import the CSV into a BI tool, a notebook, or wherever your other data already lives.
Gotchas
- Export needs Pro+. On plans without it the Export button is disabled with a
CSV export isn't available on your plan. Upgrade to export.tooltip. - The CSV ignores column visibility. It always contains all columns and every Smart Parameter for the selected rows. Column visibility is only a viewing preference — you don't need to enable a column to export it, and hiding one doesn't drop it from the file.
- Selection and Export live in the table, not card view. Library cards aren't selectable; switch to the table to bring up the selection bar and the Export button.
- A row is a post. Each exported row is one public post. Comments aren't exported as their own rows — they're pulled in per-post as context only.
- This is not asset export. CSV export pulls raw mention rows out of the Library. Exporting an AI-built report, chart, or dashboard as PNG/PDF — or sharing it via a public link — is a separate flow. See Share & export assets.
- Filters shape the feed, selection shapes the file. Filtering narrows what's visible; the CSV contains exactly the rows you selected, so filter first, then select.